3 - 5 days for Standard Shipping, 2 days for Expedited Shipping
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your item and the shipping method you choose. The shipping date will be displayed on the product page.
All products in the store are shipped with standard shipping within 3 - 5 business days. If you need to receive the package urgently, please choose expedited delivery, we will deliver it within 2 working days.
30 days Return Service
You can return unopened new items within 30 days of delivery for a full refund. If the return is due to our error (you received an incorrect or defective item, etc.), please contact after sales support@aechy.com. We will give you the best solution
You should receive your refund within 4 weeks of handing over the package to the return sender, however, in many cases, you will receive your refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes for us to process your return after receipt (3 to 5 business days), and the required Time your bank to process our refund request (5 to 10 business days).
If you need a return, simply log into your account, use the "Complete Order" link under the "My Account" menu to view the order, and click the Return button. Once we have received and processed the returned item, we will notify you of the refund by email.
Warm Tips: Our Canadian warehouse is temporarily out of this product.
Material: 100% safe and environmentally friendly silicone material, BPA-free, pets can use it with confidence; the soft material can be rolled up for storage without taking up space. Which is waterproof and easy to clean, can be wiped dry with a damp cloth or rinsed with water;
0.73inch heightened edge: It's not easy to be scratched and chewed, which can collect more water and not easy to overflow;
Size: 28x20inches, suitable for all kinds of large/medium/small pets, or multiple pets at the same time. Protects your floors and rugs from damage while also reducing mealtime messes.
Exclusive Patented Bib Design: Pet feeding mats are designed to be the easiest way to catch and clean up debris & spills. The design of the lines facilitates the flow of debris and overflow water, and also cleans up animal hair;
Hook design: Easy to hang to dry, no water accumulation.
Question: | How high are the edges/depth of silicone mats? |
Answer: | The edge of AECHY dog feeding mat is raised to 0.73 inches, which is great for holding water and keeping your floor clean. The edge thickness of mat is increased to 0.2 inches for maximum animal bite resistance. |
Question: | How can I prevent water and food from falling to the floor when I lift the mat? |
Answer: | After your pet has eaten, you can gently lift one side of the mat to be perpendicular to the ground, and let the food residue and water slowly fall into the bib on the bottom side, then lift it to the tap and rinse. |
Question: | Is this dog feeding mat size suit for a big dog? |
Answer: | AECHY silicone mat is 28”x20”x0.73”, large enough for feeding large pets or multiple pets. This mat has enough area for multiple dog bowls. |
Question: | Are the pet feeding mats heat resistant? |
Answer: | AECHY silicone dog food mats heat resistant between -40°F to 482°F, you can put hot bowls and hot food on it. |
Question: | Will this dog silicone mat help keep bowls from sliding around? |
Answer: | The mat is heavy yet pliable, he linear surface texture can effectively prevent slip and increase friction with the bowl. It keeps food bowl in place perfectly when your dog is licking the bowl. |
AECHY is committed to presenting the most practical products and giving users a better experience. Existing products include color curve pens, silicone table mats, silicone cabinet mats, silicone pet feeding mats. Every product is tested multiple times to ensure high quality and standard performance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.